Case Study

Jeel's road to operational excellence using SowaanERP

SowaanERP’s ERP-based system has streamlined Jeel’s business operations.Jeel has achieved operational excellence, setting the stage for steady expansion and long-term prosperity.

Jeel

Client Overview

Jeel is a digital technology firm that focuses on the expansion as well as development of financial technology. They offer services that include rapid prototyping, launch, and scaling up of new products for fintechs, government agencies and smart cities as well as other companies. Their mission is to combat technological advances through a vibrant ecosystem that cultivates talent in the industry and fosters creativity.

Summary

Jeel was facing operational issues because of the complex nature and size of their expanding business. SowaanERP’s integrated ERP system offered different modules for Customer Relationship Management (CRM), Human Capital Management (HCM) as well as Enterprise Resource Planning (ERP).

The Challenge

Jeel had to deal with different elements of their business when it grew, with specific difficulties with regard to

The Solution

SowaanERP created an ERP solution specifically designed to the needs of Jeel by integrating several key modules

The CRM system helped the company to manage customer interactions, and improve customer relationships

It offered smooth control of employees’ attendance, payroll and leave, enhancing HR operations and ensuring compliance.

The ERP system streamlined operations, centralized financial data and improved customer support through support management.

Key Integrations

SowaanERP’s integration with ZATCA Phase 2 automates e-invoicing for compliance with Saudi e-invoicing mandates, ensuring accurate submissions and audit readiness.

Jeel’s integration with LenelS2 provides robust access control, video surveillance, and mobile credentialing, allowing for centralized and real-time security management.

Integration of Jeel’s Accounts Module in conjunction with Riyad Bank via APIs, ensures that financial transactions are seamless with complete management of their finance processes.

Results

After the introduction of SowaanERP, Jeel has successfully simplified its processes throughout the board. It has not just increased efficiency but also boosted its standards of quality.